Our highly talented engineers are qualified to an impeccable standard, supported by constant training and product updates from our brand partners. This means they have full working and technical knowledge across our whole product range. Combine this with a service response of typically 24 hours from logging your call – plus telephone support and an out of hours service option – it means your business has the highest levels of support on standby.
Engineers dedicated to supporting the mattress machinery and equipment from a range of third party suppliers to the mattress industry
UK Spares; what you need, when you need it - fast.
MPT Group Mattress Machinery understand that your business has challenging requirements where on time delivery to your customers is pre-requisite. This is why MPT Group Mattress Machinery with its partners Matparts stores over 1,000 different lines of original, factory authorised, spare parts on the shelf, affording our engineers the ability to restore your equipment to its original performance in the shortest possible time.
Plant Layout and Optimisation consultants available to support your business.
As an integral component of our pre and post sales service, is mattress plant layout, mattress conveyor layouts and automation solutions. Our team are available to aid with optimising your mattress manufacturing programmes. This is to ensure you get the very best out of any of the machinery purchased from our portfolio, to maximise your return on investment. Our team is staffed by some of the most experienced production engineers in the UK. This means you have a wealth of knowledge spanning a diverse selection of operations available to draw upon.
Preventative Maintenance Services
- Increased emergency breakdown cost!
- Loss of production!
- Neglected maintenance often results in other parts being subjected to increased wear. Further increasing your repair cost and overall machine running cost
- Non-availability of engineers when you need repairs!
The Benefits Are Endless
- 15% Discount on call-out charge
- 10% Discount on hourly service rate
- 20% Discount on parts fitted while on-site on or on return to base repairs
- MPT Engineers don’t use second-hand parts!
- Fully skilled engineers who know the correct factory setting for the equipment!
- Only genuine parts fitted!
- Access to Loan Sewing Heads available if a repair can’t be performed on site free of charge!
- Return to Base Repair Service!
- 85% First Visit Fix Success!
Training to hand-over or simply up-skill
If you’ve purchased a new machine or commissioned a whole automated process, you will receive hand-over training designed to quickly pass on the knowledge required to complete the most common operations. This will focus attention upon what’s important to keep your machining efficiency high as well as the standard knowledge transfer. Whether your requirement is for training for your machine operators, applications training for quilter and border quilt CAD design, or service training for your maintenance staff MPT Group has the in house highly skilled personnel & facilities to fully arm your business with the critical knowledge it needs to fully utilise any product from our portfolio.
